Now it says it is still in the usps facility with the same scan. I DID receive two other items on the same day, that I bought from other ebay sellers. If it were a UPS or FedEx package, it would seem fine, but considering the mail has been delivered, and the tracking information says it's out for delivery. I had this happened to my package once. When I put in the tracking number on the Post Office's website, it says it was delivered on 12/24. Something doesn't seem right. There are many things you can do to help customers. Ontrac says delivered but no package reddit Since it's a tracked package you can get the certificate of delivery right from the tracking page, name of receiver and signature. Letâs start by saying that your seemingly missing package may not have been stolen or improperly scanned by the USPS. Most vendors, I have found will replace the item I don't know what's going on, and i can't request a claim because UPS says it has to be 24+. 17TRACK is the most powerful and inclusive package tracking platform. I checked my doorstep and mailbox but no package? The USPS is in a state of pandemonium right now. I find 99.9% of the customers that claim they didnât receive the package, when the tracking says it was delivered, are âfishingâ for a free product. In my neighborhood, we got mailmen that are very lazy and will not look at the apartment number or the street number and my package (texted to me that it's delivered) and I may get it because it was sent to the rental office by the neighbor. In the last case I dealt with after shipping out a replacement the pkg arrived 2 days after it showed as being delivered. Sometimes tracking says "delivered" but the Etsy package was not delivered. Is anyone else experiencing this issue? Today (1/8) the customer messaged me saying that they still hadn't received the package. Tracking data says the package was delivered on 1-6-2018. Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. The USPS tracking info says it was delivered, but I never got it. Any customer whose package was delivered by the USPS, and did not sign for it, can get a full refund if they call Amazon and say they didnât receive it. He did tell me usually packages show up in the evening so that helped a little but still. If the package was lightweight look around the yard since a ⦠Is there a reason why this happens? WTF?! A package showing as âdelivered About 1.5 hours after receiving the "delivered" email, went to mailbox and package wasn't there (but lots of other mail was). I have a package that has been in transit since 9am 2/8/2016 that's after they "mistakenly" sent it to the wrong city. This is my standard reply. Has this happened to anyone? Package had tracking. Here are several tips. Your package is most likely in a Parcel Locker box in a cluster mailbox. I shipped a package to a customer on 12/21. Widespread shipping delays mean millions of packages wonât arrive in time for Christmas.Reporting in the Philadelphia Inquirer found facilities so full itâs difficult to walk, packages sitting in trailers because thereâs no room to unload them, and pre-Thanksgiving postmarks remaining undelivered. My âYes, my information shows, via the tracking number, that it was delivered to the address given. When I tracked it, using the tracking number issued from USPS, it comes up as having been delivered yesterday, April 3, at 4:31 to the customerâs âparcel locker.â I have no idea what a parcel locker is, and thereâs no mention of a parcel locker on the order. What do you do when USPS shows package delivered and buyer says it was not. I called the main company number, my post office If you are waiting for a package from the USPS, there is probably some excitement in anticipating the arrival of your package. â¦A package was delivered 2 days ago but today I get a âWhereâs my stuffâ message from the customer saying that USPS tracking says delivered but they never got it⦠(At the risk of repeating myselfâ¦) I will never understand. July 27, 2013 SEATTLE, WA Delivered July 27, 2013 SEATTLE, WA OUT FOR DELIVERY July 27, 2013 SEATTLE, WA SORTING/PROCESS ⦠They lost my $1600 PC!!! b/c the package says delivered I have nothing other than my word that the package is missing and I'm not sure if I can even get a Even when it was suspected that porch pirates stole the package, I filed a claim and both times USPS paid It literally means that USPS has handed your package to another agent (who is not part of USPS) to perform the final delivery to your destination location. First be sure it hasnât actually been delivered to your home, check around all the entrances, sometimes postal carriers try to protect your package by putting it someplace where it ⦠Learn where to find your parcel number and track your package throughout its journey. First thing to do is to look around, the options for delivery locations are limited so check all the doors, carport/garage, ect. So i filed a case on the seller on Jul 29, 2013. Iâve been over and over this with Amazon. For example, this could happen if Hi there - this is the second complaint Iâve received in a week where a customer has not yet received the order despite USPS tracking indicating that it has been delivered. I ordered off eBay; nothing expensive. It was a ⦠Customer says via eBay message, on 1-7-2018 'not received'. It's a customer's package. I recently bought a bicycle part (not expensive, worth around $10). For example i just went to my mailbox and got my package that still says âin transitâ Meanwhile I have another undelivered package that was What By the time he returned at 7:40 that night, still no package, and no notice left on the door⦠but the online tracking information said USPS had attempted delivery at 6:59 p.m. UPS says package delivered but it's not here My last Sephora order should've been delivered today and according to my tracking it was delivered this morning at 11am. Also the post office uses GPS when they deliver so you can also call their post office and see where it is. The GEC dealer I ordered it from did not insure so the package only has the $50 default insurance. They said they delivered it 30 mins ago but, I never heard a knock or anything, and they didn't leave it at the front office. I paid a $28 item on ebay on Jul 23, 2013 and it says the estimate date in on Jul 27, 2013. I'm very concerned. Weâre new to amazon selling. A customer just sent me a message through amazon that they havenât received their package. However, I checked all around my front porch, my mailbox and in the bushes and there was no package. USPS says delivered, I phone my guy and he hasnât received it. Ironically, when I got that package, the original package was delivered at the same time. Any Suggestions and modifications are appreciated. So i waited until Monday since Sunday is a day off, but still no package! 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